Creating Your SendGrid Account

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SendGrid no longer provides a free account, and the plan cost will vary based on your requirements.

GoSweetSpot uses SendGrid as our email delivery system. By default, if you use GoSweetSpot to send out your track & trace emails, we will send these with you as the reply-to email address.

While this feature is useful, it doesn't give you full control of your communication with your customer. With this, making use of your own SendGrid account is recommended.

Use Your SendGrid Account

We have integrated with SendGrid to allow you to use your own SendGrid account when sending your GSS emails. 

Instructions:

1. Check out and open a SendGrid account.
    
2. Set up an API Key (https://docs.sendgrid.com/ui/account-and-settings/api-keys)
   The key will need to have the following Access Details with Full Access
   - Mail Send
   - Mail Settings
   - Sender Authentication
   
   
    
3. Open GoSweetSpot and find your Track & Trace Settings, and copy and paste your API key into the 'SendGrid Api Key' field at the bottom of the page. Click save.
   
   
    
4. Make changes to the email settings to use your own email:
   
5. Your track & trace emails should now be sent out via your own SendGrid account. Please note, this only applies to track & trace and feedback emails.

You will not have access to tracking email events on the Tracking & History page. To view these, you will need to log into your own SendGrid and check the events.