Track & Trace Settings

  • Updated

Here you can create and customize your Track and Trace emails that you are sending. To do this, go to Administration > Track And Trace email.

Creating: Click on the "Add New" button.


Editing: Click on the T&T's name link under the "Name" column.

Fill out the supplied fields with the relevant details.
When editing the "Email Body" please do not alter the text of the placeholders that are defined on the right of the page, as that information will not populate correctly if altered. The placeholders can, however, be moved, added, or deleted.


Adding a logo: 
To add your company logo to the email, click on the "Choose File" button.
This will bring up a window where you can select your logo from your computer. Once selected and you have clicked "OK", you can then click on the "Upload" button. Once the logo is uploaded and displayed, click the check circle above the image to select the image. Your logo will be displayed in the email once you click the "save" button at the bottom of the page.


As you can see in the image above, you also have the option to add links to your social networks in the email. All you need to do is copy and paste your social networking URL/links into the relevant fields.

Please ignore "Advance options to customize the look & feel of the Tracking Portal (beta)" for now as these features are still in beta and are not yet functional.

Once you have finished all your changes, press the blue "Save" button at the bottom left corner of the page.