Tracking & History / Tracking Emails

This is where you can track every package and label you have created using GoSweetSpot.

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To find a particular package you can search by name, connote, address, and more. While doing this please ensure the date range is correct and if you are looking for a label that has not been picked up or if it has been deleted, please also tick the "Include non-picked" box.


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As you can see Tracking & History will supply you with the following fields: From, Consignee, Suburb/City, Rural/Sat, Courier, Tracking, Service, Picked, Delivered, Update, Days, Ref, KG, Cubic, Cost, and Charge.

If you need more in-depth detail for a package, click on the small blue magnifying glass icon located to the left of the "From" column, this will open a pop up with further information and options in relation to the package in question.

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Also, to check tracking you can click on the link provided under the "Tracking" column. This will take you to the carriers tracking portal showing you the latest activity.