Overview
If you are sending domestically within Australia and you have an account with Aus Post yourself, you can link that to GoSweetSpot and use your services via our platform. This process may vary depending on the type of account you have e.g. Startrack, eParcel, and MyPost Business.
Startrack & eParcel Credentials
To do this, you need to register your account with Aus Post's developer centre and provide some credentials for us to use. This is explained in more detail below.
Creating Startrack & eParcel API Credentials
To add your account, you first need to generate a request for API production credentials on the Australia Post Developer Centre here: https://developers.auspost.com.au/apis.
From here, you can create a login and receive email confirmation.
Once confirmed, return to the Developer Centre and register and complete a registration request.
Provide your Australia Post, StarTrack, or Same Day/On Demand account details:
Once completed, it should take you to the following; please ensure you select Go Sweet Spot as the platform partner.
After completion, AU Post will provide you with your credentials. If there are any issues receiving this, please reach out to: customer_connectivity@auspost.com.au
MyPost Business Credentials
Creating MyPost Business API Credentials
We require the below information from your MyPost Business account:
- Merchant Token
You can find this in your MyPost Business account by clicking on your profile in the top right and selecting 'Business details'. From here, you can find 'eCommerce Partners':
You can then find your Merchant Token under 'GoSweetSpot':
If you are unsure how to retrieve this data, please contact customer_connectivity@auspost.com.au.
Once you have the above, you can validate your account in GoSweetSpot under Administration --> Manage Carriers --> Australia Post My Post Business.
Copy in your Merchant Token and this will load the carrier, and you should now be able to see rates for your services under Create --> Outbound and Export.
Linking Credentials With GoSweetSpot
Once you have a set of API credentials, you will need to set this up in GoSweetSpot. You can do this by logging into https://ship.gosweetspot.com/ and navigating to Administration --> Manage Carriers.
Add a New Carrier:
Once you have created the link on GoSweetSpot and input the API credentials, you can validate if your account has supported services.
If so, click 'Finish' to finalise the set-up, and the carrier will be available for use.
This will load the carrier, and you should now be able to see rates for your services under Create --> Outbound and Export.