To create a token, your Lightspeed Retail plan must be on the Plus Plan.
If you are not on this plan, please reach out to your Account Manager at
Lightspeed Retail to see what is available to you.
Lightspeed Retail (X-Series) - Private App Token Creation
Please follow the steps below to create a Private App token for your GoSweetSpot integration.
Step 1 - Enable Private Apps
Log in to your Lightspeed Retail account as an Admin.
Navigate to Setup > Personal tokens (or Apps if your account was created after 27 January 2026).
Select Start setup under the Developer access to your account is changing banner.
Enter your organisation name and the primary developer's email address.
Click Send invite.
Step 2 - Create the Private App
The developer must accept the invitation and access the Lightspeed Developer Portal.
Navigate to Organizations and select your organisation.
Click Add Application.
Select the required access permissions (scopes).
Click Save.
Step 3 - Approve the App
Log in to Lightspeed Retail as an Admin.
Open the notification or email requesting approval.
Click Review Installation Request.
Select Approve installation.
Step 4 - Generate the Token
In the Lightspeed Developer Portal, navigate to Organizations.
Select your organisation and click Edit application.
Click Generate New Token.
Copy the token and securely provide it to GoSweetSpot.
Important: The token is only displayed once. Please ensure it is copied and stored securely before closing the window.
For further details, refer to the official Lightspeed guide to Private Apps and Personal Tokens