What is GoPrint?
GoPrint is an application that links a printer to your GoSweetSpot account. It allows labels to be sent to the printer automatically rather than the need to open the file and manually send the job to the printer yourself.
GoPrint now supports two modes: 'Simple' and 'Advanced'.
You may already have a previous version of GoPrint installed, which was just the 'Simple' option. This will still work, but we encourage you to upgrade to the latest version.
GoPrint Simple (1 Printer & PC - Multiple Users):
The main difference between GoPrint Simple and Advanced is that Simple doesn't require consistent communication with our server. As a result:
- It is less reliant on a passive network connection, resulting in fewer connection issues.
- It will only be limited by your internet speed, so you may see print speed improvements.
- Because it is not connected to our systems in real time, it uses less memory and other resources on your local machine.
GoPrint Simple is intended for use with a local printer. If you have multiple computers and one printer (not accessible via a network), you should either use the GoPrint Advanced option.
GoPrint Advanced (Multiple Printers, PC's & Users):
GoPrint Advanced works similarly to Print Agent 2025 (Windows) which has a connection to our server. As a result:
- You can have multiple users connected to one application (regardless of which computer they are on).
- It lets you print from any device as long as the application is running in the background.
- It does not run as a service. If you need this for use on a server, please use Print Agent 3.
Installation & GSS Setup
Step 1. Installing & Setting Up Application
Firstly you will need to download GoPrint:
If the new GoPrint app is not compatible with your Mac due to older operating systems, please download the following: GoPrint Mac (Legacy)
Install the App through the App Store.
After the installation, you will be greeted by the screen below.
GoPrint Simple (1 Printer & PC, Multiple Users) Mode: Step 1 - Configuration
Select Start on Simple.
Now, you can configure your downloads folder and printer selection.
Download
Folder: In the Download section, select Change, to select your Downloads folder*
*This folder should be where your browser downloads files by default. On Safari or Chrome, this is typically the Downloads folder. Once the label is printed, it will be removed from this folder automatically.
Label
Printer: Choose your label printer from the dropdown.
Size: Thermal Label (100 x 175 mm)
Rotate/Flip: Required if you use our labels with the peelable sections.
Orientation: Horizontal
Non-Label Documents
Printer (Optional): Choose your printer to print out extra documents such as packing slips & commercial invoices.
GoPrint Simple: Step 2 - Set Your Printer
Now that the GoPrint app is configured, you need to update your profile settings to use this printer.
Go to Administration > Preferences and Settings page to select the printer from the list.
Select GoPrint - PRN Download and press Save Changes at the bottom of the screen.
Lastly, select Print Test Page to ensure everything is working as expected.
GoPrint Advanced (Multiple Printers, PC's & Users) Mode: Step 1: Configuration
After clicking Start on the Advanced option, you will first need to select which brand you are using the app via (GoSweetSpot is the default).
Select Generate Passphrase.
This will open a new browser window, providing you with a passphrase.
Copy the Passphrase from this screen and paste it as shown below. Click Verify.
GoPrint Advanced: Step 2: Manage Printers
Click on the Manage Printers button to add your printer to GoPrint Advanced. It will redirect you to your site's manage printers page where you can select your print via the web user interface.
Find your printer in the drop-down list and click the Add button. This has now linked your printer to the app.
GoPrint Advanced: Step 3 - Set Your Printer
Now that the GoPrint app is configured, you need to update your profile settings to use this printer.
Go to Administration > Preferences and Settings page to select the printer from the list.
Select {GPA Installation Name} and press Save Changes at the bottom of the screen.
Windows Users
If you are currently running GoPrint please note we are stopping support for this and we recommend installing Print Agent 2025 (Windows).