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Print Agent 3

  • Updated

Older version of this software is nearing their sunset date, the 1st of September 2024.
If your current version is 3.*, you are required to apply the latest update. The long-term support versions are 3024.* To update, you simply need to download the latest version below and run the installer.

Print Agent 3 is designed for multi-user or thin client environments. 

If you are a single user or the PC the printer is connected to, please use Print Agent 2

Use cases for Print Agent 3

  • Single or multiple printers used by lots of people
  • The Printer is connected to a PC, which might not have the PC user available at all times
  • Printing has to be initiated from computers not connected directly to the printer
  • The office network setup requires printing installed through Print Servers

This version of the app runs as a "Windows Service", which means, that as long as the PC/Server is on and running, the Print Agent will be online. This removes the need for someone to be logged into the PC.

The ideal installation target is a Windows Server.


Installation Steps

Step 1:

Download the latest version of the installer - LINKS AT BOTTOM OF PAGE

Please note, that some browsers may complain about the file. Ignore the warnings.


Step 2:

Run the installer with Administrator privileges.

Right-click on the file and select Run as Administrator.

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Follow the installation process till the end. Please ensure you select Create a Desktop shortcut

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Step 3:

Once installed you will find a new shortcut icon on your desktop. Double-click to launch

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Proxy/Firewall Settings

If your network is protected by a firewall or proxy server, you might need to enter more details.

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Once the Print Agent has managed to connect to the host on your end, you will see the green banner as below.

Click on Web Admin to configure the printer settings. This will open your web browser windows. We suggest you already have the browser open and are logged into the GoSweetSpot site.

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On the browser:

Enter a user-friendly name to identify this Print Agent host. Click Save.

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You can now see a list of printers that are available from that Server. Select the Printer from the droplist. The name will be populated automatically. If not, please add a name. Click +Add to create a record.

Please ensure the Type is set to Universal Printing for most thermal printing (default) regardless of what printer you are using.

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The printer is now linked. You can click Test to verify if the printer receives a test print.

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Since this program runs as a Windows Service, restart the application, and follow these instructions.

Search cmd from the Windows menu, to find Command Prompt. Right-click and Run as administrator.

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To Stop the Print Agent

net stop pa3

To Start the Print Agent

net start pa3

 

Depending on the version of Windows Server OS, the default config file may be stored in one of the below locations.

- C:\ProgramData\Print Agent 3\

- C:\Windows\SysWOW64\config\systemprofile\AppData

 

Change Log:

32024.* Build

  • Internal improvements for better error management and display on screen
  • HTTPS support by default
  • TLS support disabled
  • Prioritises WebSockets over HTTP long pooling
  • Data folder link on UI
  • Fixed the issue with the Print Now button
  • When a deleted, PA3 is turned on; it will now provide information in the log indicating disabled install
  • Upgrade .net requirement to .net4.8

 

Download Links