Help Centre
What can we help you with today?
Follow

Print Agent 3

Print Agent 3 is designed to multi user or thin client environments. 

If you are a single user or the PC the printer is connected to, please use Print Agent 2

Use cases for Print Agent 3

  • Single or multiple printers used by lots of people
  • The Printer is connected to a PC, that might not have the PC user available at all times
  • Printing has to be initiated from computers not connected directly to the printer
  • The office network setup requires printed installed through Print Servers

This version of the app, runs as a "Windows Service", which means, that as long as the PC/Server is on and running, the Print Agent will be online. This removes the need for someone to be logged into the PC.

The ideal installation target is a Windows Server.

Step 1:

Download the latest version of the installer - links below - PrintAgent3@2018.6.12.exe

Please note, some browsers may complain about the file. Ignore the warnings.

Step 2:

Run the installer with Administrator privileges.

Right click on the file and select Run as Administrator.

2020-06-09_14-52-53.png

Follow the installation process till the end. Please ensure you select Create a desktop shortcut

2020-06-09_14-56-32.png

Step 3:

Once installed you will find a new shortcut icon on your desktop. Double click to launch

2020-06-09_14-58-50.png

 

Proxy/Firewall Settings

If your network is protected by a firewall or proxy server, you might need to enter more details.

2020-06-09_15-01-47.png

Once the Print Agent has managed to connect to the host on your end, you will see the green banner as below.

Click on Web Admin to configure the printer settings. This will open your web browser windows. We suggest you already have the browser open and are logged into the GoSweetSpot site.

2020-06-09_15-02-39.png

On the browser:

Enter a user friendly name to identify this Print Agent host. Click Save.

2020-06-09_17-08-54.png

You can now see a list of printers that are available from that Server. Select the Printer from the droplist. The name will be populated automatically. If not, please add a name. Click +Add to create a record.2020-06-09_17-09-49.png

The printer is now linked. You can click Test to verify if the printer receives a test print.

2020-06-09_17-10-32.png

 

Since this programs runs as a Windows Service, the restart the application, follow these instructions.

Search cmd from the windows menu, to find Command Prompt. Right click and Run as administrator.

2020-06-09_17-15-15.png

To Stop the Print Agent

net stop pa3

To Start the Print Agent

net start pa3

 

 

 

 

 

 

Was this article helpful?
0 out of 1 found this helpful
Have more questions? Submit a request Last updated:

Comments