How this works
GoSweetSpot can be integrated with your CIN7 account to synchronize your CIN7 Sales Orders with GoSweetSpot. This allows you to view and process your CIN7 Sales Orders from GoSweetSpot. When you create a consignment against the Sales Order from GoSweetSpot, we can optionally mark the CIN7 Sales Order status as "Dispatched". Additionally, the tracking URL will be stored against the order.
Integration Setup
1. Visit the GoSweetSpot New Cin7 Connection link to set up a new integration source. You need to add your API Username and Key from CIN7 into this GoSweetSpot settings.
2. Log in to your Cin7 account.
3. Click the Gear for Settings in the bottom left, select Integrations & API, and click API v1
4. Click 'Add New Connection' to get a new API Key and copy it into your GoSweetSpot settings. Your API Username will be the API ID in your GoSweetSpot settings. Before hitting save on the GoSweetSpot integration, please ensure you save the permission settings on CIN7 first (Step 5).
Note: If you receive an “Unable to create more than X API connections” error, you must contact Cin7 support to have your new connection added.
5. Click on the Permissions link of the newly created key and set the permissions as follows:
Two-way Integration
You can enable GoSweetSpot to update the Sales Order on CIN7 after you create the consignment on GoSweetSpot. The Sales Order will have the status changed to "Dispatched". You can do this by enabling the Send Back Ticket Number option on the CIN7 integration settings page.
Dispatching Batched Products
If your CIN7 product has a Batch stock control type and also uses Batch/Serial numbers then the stock will not be deducted when you dispatch the order through GoSweetSpot. You can disable GoSweetSpot from fulfilling orders with batched items using the below setting.
If your batched products use a size grid, then there is no issue.
Updating Freight Charge to CIN7
After you print a label, you can optionally choose to push the cost of the freight to CIN7. If you have configured a markup in your cost centre, you can choose to push this marked-up freight cost instead.
Do you have a Shopify account linked to your CIN7 account?
If your CIN7 account is linked to your Shopify account and set up to automatically update your Shopify order status upon updating your CIN7 order status, this process can also be triggered through GoSweetSpot.
When you process an order on GoSweetSpot, we can update the status of the order on CIN7, and then CIN7 will update the status of the order on Shopify.
To enable this, ensure "Send back Ticket Number" is set to "Yes". In the Shopify module of CIN7 click the update order status link, copy the idCustomerAppsLink from the address bar, and paste it into the "Shopify Trigger" text box on GoSweetSpot.