If you’re looking to ship jewellery and secure coverage for loss or damage through NZ Post, please note that jewellery is classified as a restricted item, requiring a specific approval process to ensure compliance with NZ Post's policies.
Approval Requirements and Coverage Details
To qualify for jewellery shipping with coverage, the following conditions apply:
| Criteria | Details |
|---|---|
| Approved Items | Jewellery, watches, trinkets, precious stones, and gems. Coverage available up to NZ$2,000 per item. |
| Excluded Items | Bullion, unworked precious metals (e.g., gold/silver ingots). |
| Service Type | CourierPost with mandatory Signature Required; No Authority to Leave (NO ATL). |
| Lodgement | Courier pickup only. |
| Liability | Coverage for loss or damage up to NZ$2,000, with additional compensation available for items over NZ$2,000. |
| Exemption Terms | Indemnifies NZ Post against claims for loss or damage after delivery. |
| Exemption Termination/Variation | Exemptions may be modified or terminated in accordance with regulatory or service changes. |
Steps to Apply for Approval
To start the approval process, please provide the following information:
- Sender Information: Your business name, address, and contact details.
- Packaging: Photos of the packaging (both internal and external), particularly if the items are fragile. This is to ensure NZ Post’s packaging safety standards are met.
- Daily Volume: Estimated daily volume of jewellery shipments.
- Confirmation: A written confirmation that you understand and accept the terms of carriage for jewellery items.
Once we receive these details, we’ll submit your request to NZ Post for review. The approval process typically takes a few days, and we’ll notify you as soon as we receive confirmation.
Important Considerations for Packaging
To ensure safe delivery, please ensure that each item is securely packaged to withstand standard shipping conditions. This includes:
- Protection against a 1.2-meter drop: Use durable, cushioned packaging that accounts for potential drops, bumps, or placement at various angles.
- Double packaging when needed: Items may benefit from an internal and external container, with particular attention to protecting corners.
Simply affixing labels such as "fragile" or "handle with care" is not sufficient. Acceptance of your item does not imply that the packaging meets all standards required for undamaged delivery.
Note on Approval and Coverage
Approval must be obtained before shipping any jewellery items to qualify for coverage. Only approved customers will be eligible for loss or damage coverage, and NZ Post reserves the right to change or terminate exemptions in line with regulatory changes.