*Important* The latest Mac version of GoPrint on the Apple App Store is causing a crash for some users. If this is occurring, you can download and install the previous version here.
What is GoPrint?
GoPrint is an application that links a printer to your GoSweetSpot account. It allows labels to be sent to the printer automatically rather than the need to open the file and manually send the job to the printer yourself.
GoPrint now supports two modes: 'Simple' and 'Advanced'.
You may already have a previous version of GoPrint installed, which was just the 'Simple' option. This will still work, but we encourage you to upgrade to the latest version.
GoPrint Simple:
The main difference between GoPrint Simple and Advanced is that Simple doesn't require consistent communication with our server. As a result:
- It is less reliant on a passive network connection, resulting in fewer connection issues.
- It will only be limited by your internet speed, so you may see print speed improvements.
- Because it is not connected to our systems in real time, it uses less memory and other resources on your local machine.
GoPrint Simple is intended for use with a local printer. If you have multiple computers and one printer (not accessible via a network), you should use GoPrint Advanced.
GoPrint Advanced:
GoPrint Advanced is designed to replace Print Agent 2 and unify our various printing apps. Like Print Agent 2, GoPrint Advanced:
- It has a connection to our server, which means you can have multiple users connected to one application (regardless of which computer they are on).
- It lets you print from any device.
- It does not run as a service. If you need this for use on a server, please use Print Agent 3.
Installation & GSS Setup
Step 1. Installing & Setting Up Application
Firstly you will need to download GoPrint:
After downloading, run the Setup.exe file to install the application for Windows or click to install via the App Store for Mac.
After the installation, you will be greeted by the screen below.
Simple Mode: Step 1 - Configuration
Select Start on Simple.
Now, you can configure your downloads folder and printer selection.
In the Download section, select Change, to select your Downloads folder. This folder should be where your browser downloads files by default. On Windows, this is typically the Downloads folder. Once the label is printed, it will be removed from this folder.
In the Label section, select the Printer.
All other options can be left as defaults.
Select Apply Changes.
Simple Mode: Step 2 - Set Your Printer
Now that the GoPrint app is configured, you need to update your profile settings to use this printer.
Go to Administration >> Preferences and Settings page to select the printer from the list.
Select GoPrint - PRN Download and press Save Changes at the bottom of the screen.
Lastly, select Print Test Page to ensure everything is working as expected.
Advanced Mode: Step 1: Configuration
After clicking Start on the Advanced option, you will first need to select which brand you are using the app via (GoSweetSpot is the default).
Select Generate Passphrase.
This will open a new browser window, providing you with a passphrase.
Copy the Passphrase from this screen and paste it as shown below. Click Verify.
Advanced Mode: Step 2: Manage Printers
Click on the Manage Printers button to add your printer to GoPrint Advanced. It will redirect you to your site's manage printers page where you can select your print via the web user interface.
Find your printer in the drop down list and click the Add button. This has now linked your printer to the app.
Advanced Mode: Step 3 - Set Your Printer
Now that the GoPrint app is configured, you need to update your profile settings to use this printer.
Go to Administration >> Preferences and Settings page to select the printer from the list.
Select {GPA Installation Name} and press Save Changes at the bottom of the screen.