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Delays and Sending Perishable Items

With current delays due to COVID restrictions, sending perishable items is a challenge.

Please note that only certain branches have chillers, so any perishables that require refrigeration or have best by dates need to be well packed and should clearly display perishable stickers. You can also pre-alert perishable items by sending an email to with the tracking numbers of these items on the day of dispatch.

Wellington Delays 

Delays are particularly prevalent in Wellington due to a number of factors:

  • COVID restrictions
  • Increased volume of residential deliveries due to Government workers working from home
  • Last line haul stop in the North Island, meaning any delays will compound
  • The geography of Wellington can slow down delivery timeframes

Please be mindful of these factors when sending perishable items to Wellington.


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