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NZ Post Planned Outage - 9 September

As you may be aware yesterday the NZ Post website experienced intermittent disruptions. This was the result of some issues at one of our third-party IT suppliers. 

Maintaining our systems is a priority and so as a result we are scheduling urgent maintenance tonight. 


In order to make the necessary changes, there will be a temporary outage of all our major operational platforms.  

This means during this time you won’t be able to

  • Book pick-ups 
  • Check and validate addresses 
  • Generate and print labels 
  • Track items 

These (and other services including tools on our website) will be off-line from 7pm – 8:30pm tonight (Thursday 9th September). 

While this is our planned timeframe, please be aware this is significant maintenance and there is a chance it may extend. 

We apologise for this outage and the potential disruption to your operation, especially at such a business-critical time for us all as we manage the ongoing challenges of Covid Alert Level conditions. 

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