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GoPrint is not currently available on Windows. If you are using Windows, please click HERE.

What is GoPrint?

GoPrint is an application that links a printer to your GoSweetSpot account; allowing labels to be sent to the printer automatically rather than the need to open the file and manually send the job to the printer yourself. It is currently only available on Mac OS (though a Windows version is in the works).

Installation & GSS Setup

Step 1. Installing & Setting Up Application

GoPrint can be downloaded from the Apple App Store by searching "GoPrint" or clicking here (you will need your Apple ID).

Once downloaded, run the application and you will be prompted with a screen where you can select a download folder. Click browse and select the folder your web browser downloads files to (this will normally just be the 'Downloads' folder).

When you print a label on GoSweetSpot, that label will downloaded and GoPrint will scan your selected folder for the label and send it to the printer for printing. Once printed, the downloaded file will be removed from you downloads folder.

Next, ensure the correct printer is selected. You can choose both a label printer or A4 printer on the GoPrint app, once down click Apply Changes.

NOTE: During installation, please ensure GoPrint has permission to access Files/Folders on your Mac. If you accidentally selected 'no' to this prompt, you can change it below:

Preferences and Settings --> Security and Privacy --> Files/Folders --> Ensure GoPrint is ticked.

Step 2. Link GoSweetSpot User

The final step is to set your GSS user Label Printer preferences.

Navigate to your GSS platform --> Administration --> Preferences and Settings and select GoPrint - PRN Download --> Click Save

Difference between GoPrint and Print Agent:

The main difference between GoPrint and Print Agent is that GoPrint doesn't require communication with our server to function. As a result:

  • GoPrint is less reliant on a passive network connection. Resulting in lower connection issues.
  • GoPrint will only be limited by the speed of your internet so you may see print speed improvements.
  • GoPrint is not connected to our systems in real-time, hence it uses less memory and resources on your local machine

Please note: GoPrint is intended to be used with a local printer. If you have multiple computers and one printer (not accessible via a network), GoPrint is not for you.

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