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Unleashed TwoWay - Integration Setup

How this works

GoSweetSpot can be integrated with your Unleashed Software account to synchronize your Unleashed shipments with GoSweetSpot. This allows you to view and process your Unleashed shipments from GoSweetSpot. Other features are available - see options below.

For information on managing your shipments within Unleashed, 
see the Unleashed Shipment Documentation.

Integration Setup

  1. Visit the Unleashed Shipping Companies page and add GoSweetSpot as a shipping company. 
  2. Visit the Unleashed API Integration Settings to obtain your API Id and API Key.

  3. Navigate to the GoSweetSpot Unleashed Integration Setup page and input your API Id and API Key.
  4. Select which shipment statuses you would like to sync from Unleashed into GoSweetSpot. We recommend the following configuration:

Optional features



This option will tell the integration to retrieve the contact name, phone number and email address from your Contacts on Unleashed and bind it to your Orders on GoSweetSpot.



This option will tell the integration to retrieve the "Comments" from the Sales Order and use it as the Delivery Instructions on GoSweetSpot. The DeliveryInstructions feature on Unleashed is new and currently not used by us at this time.



In Unleashed, you can have multiple addresses per customer and each address can have its own name. For the consignee name on GoSweetSpot, you can choose whether to use the address name from Unleashed or the company name.



We will update the shipments you process on Unleashed by marking them with "Dispatched" status and storing a tracking company and tracking URL against them. This will only work for shipments that are not in "Dispatched" status.



An incomplete order is an order where not all of the order line items are accounted for in the shipments against the order. In this scenario, we can create a new shipment for your order. This will be represented in GoSweetSpot as an SO-XXXXXXX order number, and the shipment will be created after the consignment is created.



We will "Complete" the order if we detect that processing the order through GoSweetSpot fully dispatches the sales order line items. This will also invoice the customer.

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